Learn how to configure your Intake Form settings to redirect users to a custom webpage after they submit an Intake Form.
This is useful if you would like form respondents to land on your firm's website, a booking page, or a tailored landing page after they have completed your form.
Setting a default redirect for all Intake Forms
Follow the steps below to set up a specific webpage that all your Intake Forms will lead to by default.
- Enter Smokeball Settings.
Select the Settings (gear) icon on the top-right corner of the Smokeball Desktop App, or;
Select the Settings (gear) icon on the bottom-left corner of the Smokeball Web App, then select Firm Settings.
- Select Intake Forms from the left menu.
Select the Message Templates tab and navigate to Confirmation Message.
- Click on Redirect to a URL, then enter/paste the URL you would like form respondents to land on after completing any of your firm's Intake Forms.
Overriding the default redirect for a specific form
You can set a redirect on an individual form, which overrides the default URL for firm-wide Intake Forms.
- Open your list of Intake Forms.
On the Smokeball Desktop App, select File from the top-left corner of Smokeball, then select Intake Forms.
- On the Smokeball Web App, select the Settings (gear) icon, then select Intake Forms.
- Click on the Intake Form you would like to edit. The form will open in the Form Builder.
Select the Settings (gear) icon on the top-right corner of the Intake Form Builder, then select Message Templates.
- Navigate to the Confirmation section, then select Redirect to a URL.
Enter or paste the URL into the Redirect URL field.
- Select Save.
To revert the form behaviour back to your firm's default setting, select Revert to Firm Default, then click Save.