Version 8.9 of Smokeball introduces some new features and updates to Smokeball desktop.
Assign a staff member to take over Communicate conversations of former staff
When designating a user as Former Staff, you can now assign another user to take over their Communicate conversations, allowing third-party clients to follow up with the right person in your firm.
Create a lead or matter from a contact
You can now create a lead or matter by right-clicking on a contact on the Contacts page. The contact will be added to the Client role.
You can also create a lead or matter from the Contacts search results page.
Address lookup in Contacts
When adding an address to a contact, Smokeball now automatically suggests possible addresses.
You can now show or hide sub-items under Matter Settings.
You can also search for Matter items and sub-items.
You can now select 2 character or 6 character LEDES classification codes on the Matter Info page.