Why aren't my documents associating with a matter?
If you notice that a Form/Letter you create in Smokeball is not associated with the matter you opened it from, it is possible that your Save settings in Word need to be changed.
- In Word, go to File > Options > Save
- Next to "Save files in this format," make sure that "Word Document (*.docx)" is selected. If not, select this option and click "OK."