Reset or Change Password

Changing or Resetting Your Smokeball Password

Whether you are trying to log onto Smokeball and you forgot your password or if you want to change your password, you will need to reset your password. 

Changing your Smokeball Password:

If you are logged in and want to change your Smokeball password:

1. On the Smokeball Home Screen, navigate to "reset password" on the File Menu.

2. Smokeball will open a web browser. Enter your email address and look for instructions on how to reset your password.


**If you having trouble logging in and forgot your password, click "forgot password" on the Smokeball log in screen and you will be able to reset your password.**

To reset your password you will need your username, which is usually your email address. If you cannot remember your username, please call our support team at (855) 668-3207.

You can also Reset Your Password directly on this link.

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