I want to add a new staff member.


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Smokeball Settings: Add or Edit Staff & Users

Staff & Users in Smokeball Settings allows you to add new users and edit the information of existing users in your firm

1. In Smokeball Settings, navigate to "Staff & Users." To add a new user, select "Add New" and enter details. *Note: You will need to click the link to "enable access for this user." If you enable access for a new user, they will still need to be set up by our help desk and added to your contract. See Support on how to create a ticket or info on how to call our help desk with questions.

  • The email address provided will receive an email with instructions on how to set up the account


2. To Edit an existing staff member, click on the staff member's name

  • (1) Enter basic info including name, initials, phone number, email, and role
  • (2) Add attorney numbers (if applicable)
  • (3) Add a picture (optional)


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