I can't see any Smokeball options when I right-click in Outlook.

When I right-click, the Smokeball options do not populate. What is going on? 

Smokeball's integration with Outlook provides you many time-saving tools. For example, Smokeball allows you to do the following:

  • Use right-click to associate an email to a matter; and
  • Use right-click to import an email attachment to a matter

You will not see these options if your Outlook is set to open to "Outlook Today" instead of your inbox.

To change this, go to File > Options > Advanced > "Outlook start and exit" click "Browse".

 Select "Inbox" from the Select Folder pop-up. Click "Ok".

Click "Ok" in the Outlook options box. 

If you have any questions or issues with this or any other Smokeball function, please submit a support ticket.

 

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