When I right-click, the Smokeball options do not populate. What is going on?
Smokeball's integration with Outlook provides you many time-saving tools. For example, Smokeball allows you to do the following:
- Use right-click to associate an email to a matter; and
- Use right-click to import an email attachment to a matter
You will not see these options if your Outlook is set to open to "Outlook Today" instead of your inbox.
To change this, go to File > Options > Advanced > "Outlook start and exit" click "Browse".
Select "Inbox" from the Select Folder pop-up. Click "Ok".
Click "Ok" in the Outlook options box.
If you have any questions or issues with this or any other Smokeball function, please submit a support ticket.