I cannot see the Smokeball Word toolbar anymore. Where did it go?
The Smokeball Word toolbar is not visible when opening a Word document. This either means that:
- The toolbar has been disabled.
- The toolbar is hidden.
If you have closed out of the Smokeball toolbar, you will need to close and open Word again to load the toolbar again. (See below on how to completely close out of the toolbar.)
You can also check to see if the toolbar is an active add-in by going to File > Options > Add-Ins. "Smokeball Toolbar" should be in the Active Application Add-Ins.
If the toolbar is inactive, click on "Go..." next to Manage: COM Add-ins. If "Smokeball Toolbar" is not selected, select it and hit "OK"
If this still does not bring the Word toolbar, give our support line a call at (855) 668-3207 or submit a ticket.