I want to limit/disable Smokeball access on a shared computer.

I would like to change my settings so that Smokeball is not visible to a user. How do I do this?

Sometimes it may be necessary to prevent a staff member from accessing Smokeball on a computer he or she shares with other staff members who still require Smokeball access. While there is currently no way to restrict user access via group permissions, here is an easy way to accomplish this:

1) Log on to the computer as a user for which you need to limit Smokeball access;

2) Open Word

  • Go to File > Options > Add-Ins
  • At the bottom of the new window that appeared, make sure "COM Add-ins" appears on the drop-down list and click "Go"
  • Locate "Smokeball Toolbar" on the list that appears and uncheck the box next to it. Click "OK".

3) Open Outlook

  • Click File > Options Add-Ins
  • At the bottom of the new window that appeared, make sure "COM Add-ins" appears on the drop-down list and click "Go"
  • Locate "Smokeball Toolbar" on the list that appears and uncheck the box next to it. Click "OK".

4) If there is a Smokeball icon on your bottom taskbar, right-click on it and select "Unpin this program from taskbar"

5) If there is a link to Smokeball on the desktop or Start menu, right-click and remove the link(s).
 
Repeat this process for all users for whom you want to limit or deny Smokeball access.
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