Email Basics

Intro to Email

Smokeball’s seamless Outlook Integration allows you to instantly associate any email with any Smokeball matter. Whether your email is sent or received directly through Outlook or originated in Smokeball, our automatic email management system creates a clear history of all communications related to a given matter.

Outlook Integration Toolbar

Emails sent or received through Outlook can instantly be saved to your Smokeball matters with the Smokeball Toolbar found at the bottom of all Outlook emails. Simply begin typing the matter name into the toolbar and select it from the drop down. You will also be prompted to choose whether and where you would like to save any attachments. A copy of your email and all future replies will now be saved to your matter.

Sending Emails in Smokeball

Emails can be initiated directly in Smokeball by clicking the Email button located on the action bar in individual Smokeball matters. Once you select your email recipients, a new, fully modifiable email window opens in Outlook. Add a body message and click Send— a copy of your Outlook email and all future replies will now be saved to your matter.

Smokeball Email Management

Smokeball’s automatic email management system creates a clear history of all communications related to a given matter. Rather than sifting through your entire Outlook inbox, click the Email tab found at the top of Smokeball matters to see a breakdown of sent and received emails specific to that matter.

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