A Smokeball Technician has just installed Smokeball on your machine and you are eager to get started. This short video will guide you through some basic navigation within Smokeball. Formal training with your Smokeball Trainer and/or viewing our Basic Training Video will offer additional depth into basic navigation and Smokeball features.
Contact Imports: We can import your contacts into Smokeball if you submit a .csv to your account manager. Instructions on how to export from outlook and how to submit your contacts.
Basic Navigation: How to navigate Smokeball's home screen
Matter: Quickly Create a new matter (minimum amount of info to enter to start importing files and folders)
Mobile App Basics: Basic navigation of the mobile app
Home Screen Support: Contact information and how to connect to a support technician
Full Getting Started with Smokeball Training Video