You can access Smokeball support through the home screen.
1. Navigate to the Support Tab from the Smokeball Home Screen:
2. On the Support tab, you can:
- (1) Quickly submit a ticket, access support articles and training videos, get remote assistance
- (2) Newest Version and Feature releases: Every time a new version of Smokeball is available, we highlight the newest features and updates on the support tab
- (3) Client Newsletter: Quickly access latest client newsletter
Did you know...
- Our help desk team is located at our headquarters in downtown Chicago. They are available to offer phone support from 8:00am-7:00pm Central Standard Time. Call 855-668-3207 to speak with one of our support technicians.
- Troublshooting Tips and Forum are two great online resources for additional support. Start a conversation on our Forum today.