Billing Release October 2021

Credit Memo

Smokeball users can use the Credit Memo feature to issue credits to a client. These credits can be applied to a prior balance or a future invoice.  Credits also allow firms to pay for an expense and then pass that expense through to their clients. If the firm receives a partial or full reimbursement, the firm can give that amount back to the client in the form of a credit. 


How to Add a Credit Memo

  • Credit Memo's can be added in several spots throughout Smokeball. 
  • From the Quick Add screen in Smokeball Billing: 

  • From the Matter and Contact screen: 

  • From the Transactions tab in a matter in Smokeball Billing: 

  • From the Global Screen in Smokeball Billing: 

  • When a user selects to add a credit, a pop-up will appear, allowing the user to input the credit's details. 


Applying a credit to an invoice 

  • To incorporate Credit Memos in to Finalize with Payments, settings are updated under the Accounts (1) > Finalize with Payments (2) section to include Credit.  Credit will be in the first position as default, but clients may reorder to their desire.

  • On a draft invoice upon finalizing (1), you will be able to apply credit (2).  This will show on the invoice.

  • Applied Credits will appear on the invoice in the totals section as well as the payment summary.


Credits, Bulk Finalize, and Pay

  • Credits can be incorporated in to your Bulk Finalize and Pay process: 
  • Select the ‘At least $xx in Credit’ filter to only show matters with a draft invoice with a credit balance.


Credit Memo Ledger

  • A ledger has been added for Credit Memos. These ledgers will show all credits entered or applied ot their respective sections 

  • When viewing invoice lists (1) on a matter, contact, or global level, a credit column (2) has been added to show credits applied to that invoice.

  • Credits (1) applied will also appear on the right totals panel when viewing a finalized invoice.  Credit (2) that can be used to apply to the invoice will also show here.

  • Available credits (1) will also show in the top right totals.  Clicking on the credit balance will take you to the Credit Memo Ledger.


Applying Credit to Outstanding Invoices

  • Credits can also be applied to an outstanding invoice be selecting Add Payment and choosing credit as the payment type.


 Credit Memos and Reporting

  • The Account Statements, Accounts Receivable, Invoice History, Ledger Export, and Matter Balances all include column(s) for credit.  In addition to these reports, a new report titled Credit History has been created to show all credits added and applied.
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