View the originating email of a document in a matter

Not yet followed by anyone

Available on Smokeball Grow and Prosper+

You can quickly identify the source of an email attachment by using the originating email feature. To do so:

  1. Right-click on the attachment in your matter's documents section.
  2. Select Open originating email.
  3. The source email will open in Outlook.

Alternatively, you can click on the envelope icon to open the email. Every document in your matter added from an email will feature this icon. 

Was this article helpful?
1 out of 2 found this helpful

Table of contents

View the originating email of a document in a matter

Articles in this section