Send a blank email

Using your email container, you can draft blank emails quickly with the container contents already pre-filled in the email. 

1. Open the matter file and select Letter/Fax from the Letter/Fax icon.
   
2. Select your email container from the left panel, tick the recipients and select Create.
   
3. The contents of the email container will automatically appear in a Word document that will open. In this example, the email container consists of the Dear line and today's date.
   
4. Compose your email. Once you are ready to send it, select Send on the Smokeball Word action bar, and select Email.
   
5. Choose the email recipients and select Word or PDF. This Word document will be attached to a new email as a .docx or PDF file.
   • The reason why we do not select Body Text is that the email container was already selected in Step 2. 
6. Select OK. The email draft will open in Outlook, allowing you to add attachments or perform actions before sending.
7. Select Send.