Smokeball Support will be closed on Christmas Day, Boxing Day, and New Year’s Day.
Limited support will be available between 22 December 2025 and 2 January 2026 - response times may be delayed during this period.
Smokeball Support will be closed on December 24th and 25th in observance of the Christmas holiday. We will be closed on January 1st in observance of New Year’s Day. Please email support@smokeball.com with any questions. Thank you!
Smokeball Support will be available every day except the holidays, Christmas Day, Boxing Day, and New Year’s Day.
Response times may be slower than usual with limited team members between 22 December 2025 and 2 January 2026.
We will be enjoying the Festive season and trust you will be too!
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Managing MattersManage leads, daily activities, documents, emails & events.
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ArchieLearn how to use Archie, your Smokeball AI Matter Assistant.
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Client PortalSecure client chat, SMS & file sharing from anywhere.
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Billing & Trust AccountingResources to help you navigate billing in Smokeball.
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Precedents & AutomationResources on managing your precedents and letter containers.
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Reporting & Firm InsightsDashboards & reports to keep you & your firm on track.
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Practice Area CentreAccess tailored matter types and discover integrated features that support and enhance your practice across multiple areas of law.
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Tasmania
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Northern Territory
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IntegrationsConnect third party apps to Smokeball.
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Users & SettingsManage users and configure Smokeball.
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TroubleshootingGuides to solve common issues.
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Managing MattersManage leads, daily activities, documents, emails & events.
-
ArchieLearn how to use Archie, your Smokeball AI Matter Assistant.
-
Client PortalSecure client chat, SMS & file sharing from anywhere.
-
Billing & Trust AccountingResources to help you navigate billing in Smokeball.
-
Precedents & AutomationResources on managing your precedents and letter containers.
-
Reporting & Firm InsightsDashboards & reports to keep you & your firm on track.
-
IntegrationsConnect third party apps to Smokeball.
-
Users & SettingsManage users and configure Smokeball.
-
TroubleshootingGuides to solve common issues.
Practice Area Centre
Matters, forms, precedents and guides for your jurisdiction and specialisation.