Troubleshooting
Guides to solve common issues.
Desktop App Troubleshooting
- Troubleshooting issues with opening the matter window
- Troubleshooting the 'User does not exist' error
- Smokeball desktop troubleshooting guide
- Troubleshooting issues with opening or updating Smokeball
- Resolving issues with Smokeball using large amounts of disk space
- Resolve Error GE001 in Smokeball
- See all 8 articles
Outlook and Word Add-in Troubleshooting
- Microsoft Word paragraph numbering issue - August 2026
- How to fix fields appearing as code in a Word document
- Issues with Word document heading numbers and formatting - February 2026
- Microsoft Office Add-in troubleshooting guide
- Fixing errors with the Smokeball Outlook Add-in
- Smokeball and compatibility with New Outlook
- See all 7 articles