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Remote Assistance
Smokeball Support Hub
Users & Settings
Users & Settings
Manage users and configure Smokeball.
Smokeball Settings
Connect New Outlook to the Smokeball Desktop App
Add multiple office locations to Smokeball
Identify emails in Outlook that are assigned to a matter
Update Firm Details
Sync Smokeball with your Outlook calendar
Enter box, customer and licence numbers in Smokeball
See all 18 articles
Manage Users
Add a new Smokeball user
Set up Two-Factor Authentication (2FA)
About Smokeball Two-factor Authentication (2FA)
Reset your Password
Managing staff and user permissions
Disable access for users or former staff
Set up an Estimated Annual Cost for a staff member
See all 11 articles
Account Management
Manage your Smokeball Bill or Boost Subscription
Update Smokeball Subscription Payment Details
Downgrading from Smokeball Prosper+ to Smokeball Grow
Downgrading from Smokeball Grow or Prosper+ to Smokeball Boost
Smokeball Boost Settings
Sync your Microsoft 365 Calendar to Smokeball Boost
Connect Outlook to Smokeball Boost
Ask the Community
Find answers, share ideas & discuss best practices with Smokeball users.
Need more help?
Contact us for personalised support and troubleshooting.
Need more help?
Contact us for personalized support and troubleshooting.
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