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Smokeball Support Hub
Users & Settings
Users & Settings
Manage users and configure Smokeball.
Smokeball Settings
Resolving issues with Smokeball using large amounts of disk space
Import and export matter stages
How to enter box, customer and licence numbers in Smokeball
How to add a lead intake form to your website
How to access Smokeball Settings
Export Smokeball data
See all 17 articles
Manage Users
Managing staff and user permissions
How to switch users
Disable access for users or former staff
Set up two-factor authentication
Reset your Password
Navigating Smokeball
Basic Navigation
How to navigate the Smokeball Dashboard
How to search in Smokeball
How to use the Smokeball Mobile App
Access Smokeball on your iPad
How to customise your home screen
See all 9 articles
Troubleshooting
How to resolve Error GE001 in Smokeball
My Smokeball is not connecting with Microsoft Word
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Find answers, share ideas & discuss best practices with Smokeball users.
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