Skip to main content
Support Hub 🇦🇺
Ask the Community
Remote Assistance
Smokeball Support Hub
Users & Settings
Users & Settings
Manage users and configure Smokeball.
Smokeball Settings
Update Firm Details
Checking your Smokeball version
Set up default matter configurations
Using Re Lines in matters and documents
Configure a default folder structure that applies on new matters and leads
Set up default matter tags
See all 16 articles
Manage Users
Add a new Smokeball user
Set up Two-Factor Authentication (2FA)
About Smokeball Two-factor Authentication (2FA)
Reset your Password
Managing staff and user permissions
Disable access for users or former staff
Set up an Estimated Annual Cost for a staff member
See all 11 articles
Account Management
Exporting Data from Smokeball Using the Data Import/Export Tool
Manage your Smokeball Bill or Boost Subscription
Update Smokeball Subscription Payment Details
Downgrading from Smokeball Prosper+ to Smokeball Grow
Downgrading from Smokeball Grow or Prosper+ to Smokeball Boost
Smokeball Boost Settings
Sync your Microsoft 365 Calendar to Smokeball Boost
Microsoft Integrations for Smokeball Boost
Connect the Word Online Add-in to Smokeball Boost
Ask the Community
Find answers, share ideas & discuss best practices with Smokeball users.
Need more help?
Contact us for personalised support and troubleshooting.
Need more help?
Contact us for personalized support and troubleshooting.
Return to top