Smokeball training is tailored to the product your firm is using. Our expert trainers offer a variety of topics to help you get the most out of Smokeball.
If you have any questions, please reach out to your Account Manager or Onboarding Specialist.
Book a training session
The training options available for your Smokeball product tier in the table below. Scroll down to learn what makes each tier distinct.
Clients on agreements prior to March 2022 are considered to be using Smokeball Prosper unless your firm has made an active change.
|
Foundations Training |
Billing Training | |||||
| Product | Basics | Essentials | Q&A | Automation | Introduction | Q&A |
| Smokeball Bill | View | N/A | N/A | N/A | View | Ask |
| Smokeball Boost | View | N/A | N/A | N/A | View | Ask |
| Smokeball Grow | Book | Book | Book | Book | Book | Book |
| Smokeball Prosper+ | Book | Book | Book | Book | Book | Book |
| Intake | N/A | N/A | N/A | N/A | Book | |
| Archie | N/A | N/A | Book | N/A |
N/A |
N/A |
Want a different type of training? Book a different session type or contact us. You can also pursue self-guided training (see the next section).
Self-guided training
If you prefer to learn on your own schedule, or if you are looking for a way to reinforce what you learned with our trainers, then the Smokeball Academy is the resource you are looking for. The Smokeball Academy features courses covering Basics, Essentials, billing topics, and more. The Smokeball Academy empowers you to master Smokeball at your own pace.
Learn about the multiple learning paths on the Academy to determine which courses are the best for you. Once you are ready to begin, navigate to academy.smokeball.com and use your Smokeball credentials to login and get started.
Product tiers explained
Smokeball Bill
Smokeball Bill is our standalone billing product. View training options and resources available for Smokeball Bill.
The Smokeball Bill product only includes our web-based billing platform. Training is specific to this product and is not appropriate for users on Grow or Prosper+ (both of which also include our desktop application).
Smokeball Boost
Smokeball Boost is an enhanced version of Smokeball Bill which includes more options for matter management, tasks, messages, and more. View training options and resources available for Smokeball Boost.
Like Smokeball Bill, this product is limited to the web-based platform. Boost training is not appropriate for Smokeball Grow or Prosper+ users.
Smokeball Grow
View training options specific to Smokeball Grow.
Smokeball Prosper+
Smokeball Prosper+ is our most fully-featured product offering. View training options specific to Smokeball Prosper+.