Smokeball offers several ways to get training on a variety of topics from onboarding to advanced features. Smokeball Prosper users can utilize the links below to schedule training.
Smokeball Foundations Series
These sessions (Basics & Essentials) are our first two training sessions designed to be taken by any new user of Smokeball. For your convenience, we offer four (4) fixed times per week of each session that is led webinar style and provide opportunities to ask questions throughout the sessions. Below you will see our fixed days of the week and time for each session. Click on the desired time slot and register for the specific date you would like.
Smokeball Foundations: Basics
This is the first of our Foundations sessions. You will learn your way around, how to administer matters, and how to work with documents and email. This training is offered on the following days of the week at the listed times. (Note: All times are Central Time)
Smokeball Foundations: Essentials
This is the second Foundations session. We will start by looking at activity tracking, then move through time and expenses, tasks, workflows, and Communicate. This training is offered on the following days of the week at the listed times. (Note: All times are Central Time)
*If needed, individual firm sessions may be scheduled. Please ensure Smokeball has been installed on any computer that will be joining the session. To schedule Basics, CLICK HERE. To schedule Essentials, CLICK HERE.
If you have already attended both Foundations sessions and are interested in learning the basics of Smokeball Billing then this is the session for you. Join us and get introduced to Smokeball Billing. This training is offered on the following days of the week at the listed times. (Note: All times are Central Time) *Individual firm sessions may be available using the link for other session types near the bottom of the page.
These are our most booked sessions beyond Foundations. You have a list of questions and we have answers. Let us help refine your processes or ask us about specific new features.
* For Q&A sessions focused on billing, please use the Billing Q&A links below.
Billing Q&A Training
You've already been through a Billing Introduction and now you have specific questions about your firm's processes or other billing-specific topics. Booking this Billing Q&A will pair you with a Billing Specialist at Smokeball.