Schedule Training with Smokeball Boost

Please note: This article is only intended for Smokeball users on our Boost subscription tier. Click here to learn more about subscription tiers.

To schedule time with a live trainer to discuss anything related to Smokeball Boost, please click below:

• For general questions on using Smokeball (e.g., importing data, account setup, managing matters/contacts, calendar, etc.), click below to schedule time with a Trainer:
  • 15 Minute Q&A Session
  • 30-Minute Q&A Session 
• For billing-specific questions (e.g., Trust Accounting, Reconciliation, LawPay/Smokeball Payments, LEDES billing, or other more complex billing needs):
  • click here to book time with us

We also offer self-guided training options for Smokeball Boost users! See below.

Getting Started with Smokeball Boost Webinar

This is a pre-recorded Getting Started with Smokeball Boost training. You will learn your way around, how to administer matters, create contacts, work with documents and email, how to set up invoices, reports and more. 

Smokeball Boost Open Office Hours

This is a live session (bi-weekly) in which two live trainers will be available to answer your questions. Drop in any time during the Office Hours window to ask your question(s) about Smokeball Boost- setup, reports, invoicing, trust accounting, e-signature, Outlook integration and more! All questions welcome. (Note: Times are Central Time.)

The second & fourth Thursday of every month - 11 a.m.

Learn Boost on Smokeball Academy

 Whether you are a brand new Smokeball user trying to master the basics or an experienced Smokeball user looking for a refresher on more advanced topics, the Smokeball Academy features courses to help you succeed. 

Each course in the Academy is broken down into individual lessons comprised of step-by-step instructions, images, or videos. Click here to begin the Boost Lesson on Smokeball Academy.