How to Void, Edit, or Waive Invoices

 

Learn how to make changes to created invoices, including how to void full invoices and waive remaining invoice balances. 

  1. Select the Invoices tab in Smokeball Start and choose the invoice you need to edit, void, or waive.  
  2. Select the void, edit, or waive button. 

Edit: Convert the invoice back into a draft.  

  1. Review the prompt and confirm you wish to edit the invoice.  
  2. The invoice will return to draft form, and you can change the time, fees, and cost recoveries.

Void: Nullify all the fee and cost recovery entries on the invoice. The time, fee, and cost recovery entries will be returned to the matter and marked as unbilled. They will be available for another invoice.  

  1. Review the prompt and confirm you wish to void the invoice.  
  2. The invoice preview will now indicate that the invoice has been voided.

Waive: Waive the remaining invoice balance. The time, fee, and cost recovery entries will be marked as invoiced. They will not be available for another invoice unless you select the Reverse button which appears after you waive the invoice. 

  1. Review the prompt and confirm you wish to waive the invoice. 
  2. The edit, waive, and void buttons will now be replaced with the reverse and invoice statement buttons. 

If a payment has already been made to the invoice, then the edit or void buttons will not appear. To enable these buttons, you must first reverse the payment.

 

Need help?  Contact our friendly team.

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