After adding the Lead category to your Lead workflow tasks, you can keep track of these lead tasks in the Tasks View.
- Select Tasks from the left menu in Smokeball.
- In the Categories drop-down menu, select 'Lead' (or your equivalent category for Lead tasks).
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Create a Lead Tasks View
Create a new "Lead Tasks" view that is already set up to show tasks in your Lead category, so you do not have to filter them manually each time.
- To create a Lead Task view, select Add new view at the bottom of the filter column.
- Select all required filters in the Status, Created and Other sections.
- Ensure the Categories dropdown has the Lead category.
- Select Add to my Views to save. When naming the view, name it Lead Tasks or something similar.
When accessing the My Views section, you can see at a glance the number of lead tasks.
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Edit the Lead Tasks View
To edit your existing Lead Tasks view:
- Hover your mouse over the view name.
- Select the arrow icon to expand the view filters.
- Make changes to your filters, then select Save View.
- To rename the view, right-click on the name and select Rename.