Notification Center

The Smokeball Notification Center keeps you appraised of important developments throughout your day. Notifications will alert you to specific items with direct links to assigned matters, tasks, workflows, events, or phone messages.Ā 

Note: You will only receive notifications for other users' actions. Your own actions will not trigger a notification.

You can view notifications by selecting the bell icon in the upper right of Smokeball and selecting Notifications. Unread notifications will be distinguished by a red circle icon.Ā 

Every notification features:

  • A message indicating its type
  • A hyperlink description of the item you are being notified about
  • A hyperlink to the matterĀ 

You can click on the notification to open it or click on the hyperlinks to navigate to the related task/matter/etc.

Notification Appearances

The Notification Center will send a prompt when the following areas of Smokeball are updated:

  • Individual Tasks and Workflows
  • EventsĀ 
  • Phone Messages
  • Roles
  • Intake Forms

RemindersĀ 

Reminders share the bell icon with notifications and selecting on a Reminder will open its pop-up window.

Ā 

Enable Toast Notifications

To enable a toast notification, you will need to navigate to Windows Settings > System > Notifications & actions and toggleĀ Get notifications from apps and other sendersĀ to on. You also have the option to pair Windows toast notifications with a sound by selecting theĀ Allow notifications to play soundsĀ option.

You can access Windows Settings by selecting theĀ StartĀ icon on your desktop or by pressing the StartĀ key on your keyboard and then clicking theĀ gear icon.

Important note for Windows 11 users

If you use Windows 11, turning on Do not disturb (formerly known as Focus Assist in Windows 10) hides updates from the Smokeball Notification Center. We recommend disabling Do not disturb if you are having trouble seeing Smokeball notifications. Learn more about Do not disturb on the Microsoft support page.Ā Ā 

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