Smokeball users can use the Credit Memo feature to issue credits to a client. These credits can be applied to a prior balance or a future invoice. Credits also allow firms to pay for an expense and then pass that expense through to their clients. If the firm receives a partial or full reimbursement, the firm can give that amount back to the client in the form of a credit.
How to Add a Credit Memo
Applying a Credit to an Invoice
Credits, Bulk Finalize, and Pay
Credit Memo Ledger
Applying Credit to Outstanding Invoice
Credit Memos and Reports
How to Add a Credit Memo
- Credit Memo's can be added in several spots throughout Smokeball.
- From the Quick Add screen in the Smokeball Web App, Smokeball Boost or Smokeball Bill:
- From the Matter and Contact screen:
- From the Transactions tab in a matter file:
- When a user selects to add a credit, a pop-up will appear, allowing the user to input the credit's details.
Applying a credit to an invoice
- To incorporate Credit Memos in to Finalize with Payments, settings are updated under the Accounts (1) > Finalize with Payments (2) section to include Credit. Credit will be in the first position as default, but clients may reorder to their desire.
- On a draft invoice upon finalizing (1), you will be able to apply credit (2). This will show on the invoice.
- Applied Credits will appear on the invoice in the totals section as well as the payment summary.
Credits, Bulk Finalize, and Pay
- Credits can be incorporated in to your Bulk Finalize and Pay process:
- Select the ‘At least $xx in Credit’ filter to only show matters with a draft invoice with a credit balance.
Credit Memo Ledger
- A ledger has been added for Credit Memos to the Accounts view. These ledgers will show all credits entered or applied to their respective sections.
- When viewing invoice lists (1) on a matter, contact, or global level, a credit column (2) has been added to show credits applied to that invoice.
- Credits (1) applied will also appear on the right totals panel when viewing a finalized invoice. Credit (2) that can be used to apply to the invoice will also show here.
- Available credits (1) will also show in the top right totals. Clicking on the credit balance will take you to the Credit Memo Ledger.
Applying Credit to Outstanding Invoices
- Credits can also be applied to an outstanding invoice be selecting Add Payment and choosing credit as the payment type or by selecting the Pay Now link next to credit in the invoice preview.
Credit Memos and Reporting
- The Account Statements, Accounts Receivable, Invoice History, Ledger Export, and Matter Balances all include column(s) for credit. In addition to these reports, a new report titled Credit History has been created to show all credits added and applied.