Amend a Part Paid Tax Invoice

To make changes to an invoice that has already been part-paid, you’ll need to reverse the payment first.

Important: You cannot reverse a payment if it has already been reconciled. Contact our Support Team if you need to reverse a reconciliation.
  1. In the Smokeball Web App, click on the invoice you wish to amend.

  2. Select the Payments tab.

  3. Click on the payment, then select Reverse.

  4. Enter a reason for the reversal.

  5. Click Process to confirm. The Edit button on the invoice will be available once there are no payments applied to the invoice.

  6. Select Edit and make the necessary changes to the invoice.

  7. Finalise the invoice and re-add the payment that you reversed earlier.
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