How can we help?
Support availability over the Christmas and New Year period
Support is available in a limited capacity during normal hours (except public holidays) between 23rd December and 3rd January.
Support hours during the holiday period
Smokeball Support will be closed on December 24th and 25th in observance of the holidays. We will be closed on January 1st in observance of New Year’s Day. Please email support@smokeball.com with any questions. Thank you!
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Managing MattersManage leads, daily activities, documents, emails & events.
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ArchieLearn how to use Archie, your Smokeball AI Matter Assistant.
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Client PortalSecure client chat, SMS & file sharing from anywhere.
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Billing & Trust AccountingResources to help you navigate billing in Smokeball.
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Precedents & AutomationResources on managing your precedents and letter containers.
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Reporting & Firm InsightsDashboards & reports to keep you & your firm on track.
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Practice Area CentreAccess tailored matter types and discover integrated features that support and enhance your practice across multiple areas of law.
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TAS
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IntegrationsConnect third party apps to Smokeball.
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Users & SettingsManage users and configure Smokeball.
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TroubleshootingGuides to solve common issues.
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Managing MattersManage leads, daily activities, documents, emails & events.
-
ArchieLearn how to use Archie, your Smokeball AI Matter Assistant.
-
Client PortalSecure client chat, SMS & file sharing from anywhere.
-
Billing & Trust AccountingResources to help you navigate billing in Smokeball.
-
Precedents & AutomationResources on managing your precedents and letter containers.
-
Reporting & Firm InsightsDashboards & reports to keep you & your firm on track.
-
IntegrationsConnect third party apps to Smokeball.
-
Users & SettingsManage users and configure Smokeball.
-
TroubleshootingGuides to solve common issues.
Practice Area Centre
Matters, forms, precedents and guides for your jurisdiction and specialisation.
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