When you add a payment to an Invoice, if the amount you are receipting exceeds the total of the Invoice, you will see a warning that displays in red: Overpaid amount of $xxx.xx will be added to the trust account matter balance.
In most cases this is an indication of an incorrect amount having been entered, so the alert should allow for any incorrect data to be rectified prior to being processed.
If you process this transaction with the amount exceeding the invoice amount, the surplus will be recorded onto your trust balance for this ledger. You would then need to transfer this amount from your physical Operating Account to your Trust Account.
If you require further assistance, please contact us