Refer to the following tables on the maximum size of various file types you can upload to Archie, for best results.
How and when do Archie file size limits apply?
File size limits apply when Archie ingests files from your Smokeball matter, which happens automatically when Archie is enabled or when files are added. If a file exceeds the size limit at this stage, it won't be available for Archie to reference.
For example: A matter contains an .mp4 video that is 2GB in size. This video will be skipped during ingestion, even though it was already in the documents list prior to enabling Archie.
Once a file has been successfully ingested, there are no additional size restrictions when asking Archie about it.
Files ingested by Archie
Files that exceed these limits are skipped during ingestion and won't be accessible to Archie, even if they appear in your Smokeball documents list.
| File Type | Supported File Extensions | Maximum Size |
| Audio |
|
200 MB |
| Video |
|
1 GB |
| Image |
|
50 MB |
| Text |
The below sizes are estimates based on the analysis of text content inside your file, excluding images or formatting. Files that are image heavy or contain scanned pages can reach the internal processing limit despite a small upload size. Text-Based PDF: Image-Heavy/Scanned PDF: |
|
|
5 MB | |
|
The below sizes are estimates based on the analysis of text content inside your file, excluding images or formatting. Files that are image heavy or contain scanned pages can reach the internal processing limit despite a small upload size. Word Documents: |
Limits when asking Archie about documents
When asking Archie about specific files in a conversation, you can reference up to 20 files per message. If you need to work with more files, break your questions into separate messages.
Knowledge Sources
The limitations below cover files that are uploaded to the Knowledge Sources section in Archie.
| File Type | Supported File Extensions | Maximum Size |
| Text |
|
100 MB each, 20 files at a time |
Archie Apps
The limitations below cover files that are uploaded to any of our Archie Apps.
| File Type | Supported File Extensions | Maximum Size |
| Text |
|
10 MB each, 25 files at a time |