This document explains how to export firm data from Smokeball using the web-based data import/export tool. You will log into the Smokeball web app, access the data import/export area, configure what to export, and download the resulting file.
Step 1: Access the Smokeball Web App and Open Settings
- In a web browser, go to https://app.smokeball.com.
- Log in with your Smokeball credentials.
- In the lower-left corner of the Smokeball web app, click the Settings button (gear icon).
Step 2: Open the Data Import/Export Area
- In the Settings area, locate and click Data import/export.
- At the top right of the Data import/export page, click the blue Import/Export button.
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Step 3: Start a New Data Export
- In the Import/Export dialog, click Data export.
- When prompted for the reason you are exporting, choose an appropriate option (for example, I’d like a backup of my data).
 - Note that, depending on the size of your firm’s data, the export process can take up to an hour.
- Click Continue to proceed.
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Step 4: Choose the Data to Include in the Export
- On the data selection screen, choose which data sets you want to export. As you select more items, the export may take longer.
- Available options include:
- Staff
- Contacts
- Matters
- Unbilled time, fees, and expenses
- Invoices
- Paid invoices (via a separate toggle)
- Memos
- Tasks
- Or Select all at the bottom to export everything
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- When you have finished selecting data types, click the blue Export button on the bottom right to submit the export request.
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Step 5: Wait for Export Generation and Download the File
- After submission, the status will show that the export has been submitted and is generating. Wait until the export completes.
- Once ready, click the Download button to the right of the export entry.
- Your browser will download a ZIP file containing the exported data.
- Open the ZIP file, then open the CSV file (for example, your memos file) in Excel or another spreadsheet application.
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