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Remote Assistance
Smokeball Support Hub
Users & Settings
Users & Settings
Manage users and configure Smokeball.
Smokeball Settings
Connect New Outlook to the Smokeball Desktop App
Add multiple office locations to Smokeball
Automatically add an Outlook Category when assigning an email to a matter
Access Smokeball Settings
Set up Firm Details
Outlook Basics
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Manage Users
Add a new Smokeball user
Set up Two-Factor Authentication (2FA)
About Smokeball Two-factor Authentication (2FA)
Reset your password
Managing Staff and User Permissions in Smokeball
Disable Access for Users/Former Staff
Set up an estimated annual cost for a staff member
See all 11 articles
Account Management
How to downgrade from Smokeball Prosper+ to Grow
Guide for upgrading from Boost to Grow/Prosper+
How to downgrade from Smokeball Desktop (Grow/Prosper+) to Boost
Smokeball Boost Settings
Sync your Microsoft 365 Calendar to Smokeball Boost
Connect Outlook to the Smokeball web app
Ask the Community
Find answers, share ideas & discuss best practices with Smokeball users.
Need more help?
Contact us for personalised support and troubleshooting.
Need more help?
Contact us for personalized support and troubleshooting.
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