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  2. Users & Settings

Users & Settings

Manage users and configure Smokeball.

Smokeball Settings

  • Connect New Outlook to the Smokeball Desktop App
  • Add multiple office locations to Smokeball
  • Automatically add an Outlook Category when assigning an email to a matter
  • Access Smokeball Settings
  • Set up Firm Details
  • Outlook Basics
  • See all 21 articles

Manage Users

Add a new Smokeball user

  • Set up Two-Factor Authentication (2FA)
  • About Smokeball Two-factor Authentication (2FA)
  • Reset your password
  • Managing Staff and User Permissions in Smokeball
  • Disable Access for Users/Former Staff
  • Set up an estimated annual cost for a staff member
  • See all 10 articles

Account Management

  • How to downgrade from Smokeball Prosper+ to Grow
  • Guide for upgrading from Boost to Grow/Prosper+
  • How to downgrade from Smokeball Desktop (Grow/Prosper+) to Boost

Smokeball Boost Settings

  • Sync your Microsoft 365 Calendar to Smokeball Boost
  • Connect Outlook to the Smokeball web app
Ask the Community
Find answers, share ideas & discuss best practices with Smokeball users.
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Contact us for personalized support and troubleshooting.
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© 2025 Smokeball, Inc. All Rights Reserved.

Smokeball Home | Terms of Service | Privacy Policy | Data Security

© 2025 Smokeball UK Ltd. Company Number 14599837. All Rights Reserved.

Smokeball Home | Terms of Service | Privacy Policy | Data Security

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