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Remote Assistance
Smokeball Support Hub
Users & Settings
Users & Settings
Manage users and configure Smokeball.
Smokeball Settings
Connect to New Outlook
Add multiple office locations to Smokeball
Automatically add an Outlook Category when assigning an email to a matter
Access Smokeball Settings
Set up Firm Details
Classic Outlook Basics
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Manage Users
Add a new Smokeball user
Set up Two-Factor Authentication (2FA)
About Smokeball Two-factor Authentication (2FA)
Reset your password
Managing Staff and User Permissions in Smokeball
Disable Access for Users/Former Staff
Set up an estimated annual cost for a staff member
See all 11 articles
Account Management
Exporting Data from Smokeball Using the Data Import/Export Tool
Manage your Smokeball Bill or Boost Subscription
How to downgrade from Smokeball Prosper+ to Grow
Guide for upgrading from Boost to Grow/Prosper+
How to downgrade from Smokeball Desktop (Grow/Prosper+) to Boost
Smokeball Boost Settings
Sync your Microsoft 365 Calendar to Smokeball Boost
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Find answers, share ideas & discuss best practices with Smokeball users.
Need more help?
Contact us for personalised support and troubleshooting.
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Contact us for personalized support and troubleshooting.
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