Drafting correspondence with Archie

Available on Smokeball Grow and Prosper+
ArchieOnly.png

In this article, learn how to use Archie to draft correspondence.

First time hearing about Archie? Learn more in Getting Started with Archie, the Smokeball AI Assistant.

Currently, Archie can compose emails, letters, clauses and legal documents seamlessly integrated with Outlook and Word. We are working on expanding Archie's drafting capabilities in the future.

Using Archie for drafting

Archie can streamline client communications by drafting emails, keeping clients updated, and composing formal letters effortlessly. Just give clear instructions, and Archie will handle the rest.

If you're not happy with the response, prompt Archie again for a different tone or format. You can always edit Archie's response, saving you time starting from scratch.

  1. Open a matter in the Smokeball desktop app.
  2. Select the Archie tab.
  3. Select the Quill icon and choose the type of document to draft.
    mceclip4.png
  4. If drafting an email or letter, select the party in the drop-down list. Contacts listed in the Matter Info, plus staff working on this matter (i.e. Person Responsible, Person Assisting) can be selected from this drop-down menu.
  5. If drafting a clause, document or memo, ensure the respective button is selected.
  6. Enter your prompt or instructions into the text box, then select Ask Archie.
  7. Archie will generate a draft, denoted in a light blue box.
  8. Scroll to the bottom of the response for further actions:
    • Change Tone
    • Change Length
    • Improve Writing
  9. Under the draft, you can also:
    • Give us feedback on the response with a thumbs-up or thumbs-down. This will help refine the quality of Archie's responses in real-time.
    • Copy the response to your clipboard, so you can paste it elsewhere on your computer
    • Save the response as a memo to your matter
    • Open the response in Microsoft Word (handy for drafting documents)
    • Open the response in Microsoft Outlook (handy for drafting emails)
    • Send the response as a Client Portal message
    • Regenerate a different response
  10. When you are happy with the email or letter draft, select Create Email From Draft or Create Letter from Draft. 
    • If you select Create Letter From Draft, you can confirm the letter recipients and letterhead before opening it in Word.
  11. Proceed to send the letter or email to the recipient from Word or Outlook. Any emails and letters sent will be saved to the matter.

Expectations and limitations with Archie for drafting

Archie can:

  • Draft correspondence such as emails, letters and messages
  • Change the tone of voice for correspondence
  • Draft legal documents such as clauses and contracts

Archie cannot:

  • Provide accurate information regarding case law and legislation
  • Draft text unrelated to the matter, such as a blog announcing your firm’s expansion to another city
  • Translate or write in another language
  • Automatically write correspondence in your firm’s tone of voice. Use prompts such as "Make this response shorter/longer/more casual/more formal" to guide Archie in the conversation.

Smokeball AI disclaimer

Like many AI software programs, Archie is a powerful tool that saves time and effort. However, while an answer may sound correct and read well, it may not be correct. 

Archie is a matter assistant, not a legal assistant. Do not expect Archie to answer questions about legislation or case law in an accurate manner.

It is incredibly important to Trust, but verify. Always read responses from Archie carefully to ensure that they are accurate.

We recommend verifying Archie's responses by checking the links to supporting documents provided at the bottom of the responses, if applicable. 

Was this article helpful?
1 out of 1 found this helpful

Articles in this section