Void, Edit, or Waive Invoices

Available on Smokeball Bill, Boost and the Grow and Prosper+ Cloud Companion App

Learn how to make changes to created invoices, including how to void full invoices and waive remaining invoice balances. 

Before you begin

The option to void, edit or waive an invoice will only display if no payments have been applied to the invoice. If a payment has already been applied, you must reverse the payment first.

  1. Select the Invoices tab and choose the invoice you need to edit, void, or waive.
  2. Reverse any payments that have been applied to the invoice, if applicable.
  3. Select VoidEdit or Waive.
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Edit: Convert the invoice back into a draft.  

  1. Review the prompt and confirm you wish to edit the invoice.  
  2. The invoice will return to draft form, and you can change the time, fees, and disbursements.

Void: Nullify all the time and disbursement entries on the invoice. The time, fee, and disbursement entries will be marked as unbilled and returned to the matter. They will be available for another invoice.  

  1. Review the prompt and confirm you wish to void the invoice.  
  2. The invoice preview will now indicate that the invoice has been voided.

Waive: Waive the remaining invoice balance. The time, fee, and disbursement entries will be marked as invoiced. They will not be available for another invoice unless you select the Reverse button, which appears after you waive the invoice. 

  1. Review the prompt and confirm you wish to waive the invoice. 
  2. The edit, waive, and void buttons will now be replaced with the reverse and invoice statement buttons. 

Delete an invoice payment  

Under the Payments tab of the invoice, select the payment to delete. You must provide a reason for deleting the transaction for accounting purposes. 

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