Force Email Allocation

To help you to ensure that emails are allocated to matters in Smokeball, if you send an email direct from Outlook that is not connected to a matter, you can set Smokeball to prompt you to Select a Matter to allocate the email to when sending.

To Enable or Disable this feature:

  1. Open Smokeball Settings
  2. Select Outlook and Notifications from the left side menu
  3. Check the relevant Disabled or Enabled radio button under Force Email Allocation

If you require any assistance with this or anything else, please contact us

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.