Send an invoice to multiple email addresses

You can send an invoice to multiple email addresses by adding them as multiple debtors or sending them a copy as non-debtors.

Add multiple debtors to the invoice

1. Create a new invoice or open an existing draft invoice in the Smokeball Web App.
2. Navigate to the Debtors/Clients field, then start typing their names in the empty contact fields under the main debtor/client.
   
3. Click on the contact from the drop-down menu to add them as a debtor.
   
   • You can add up to three debtors to appear on an invoice. Ensure that each debtor has an email address on their contact card.

Set up invoices to send to multiple debtors by default

To ensure that multiple debtors receive an invoice email every time, you can set them up in the Matter settings:

1. Open the matter in the Smokeball Web App, then select Edit Matter.
   
2. Select Client/Contacts from the left menu and select or add contacts in the Debtors field.
   
3. Select Save Matter.

Send a copy of the invoice to non-debtors

You can add CC or BCC email addresses to be non-debtor recipients of a finalised invoice:

1. Open the matter in the Smokeball Web App, then select the Invoices tab.
   
2. Tick the invoice(s) you wish to email, then select Bulk Actions, then Send via Email.
   
3. Enter the email addresses in the CC and/or BCC fields.
   
4. Select Send Now.

Set up invoices to be sent to a CC or BCC email address by default

If copies of an invoice have to be CC'ed or BCC'ed to a specific email address, such as admin or office inboxes, you can set this up within the matter settings:

1. Open the matter in the Smokeball Web App, then select Edit Matter.
   
2. Select Communication from the left menu, then enter the email addresses in the CC Email Addresses and/or BCC Email Addresses fields.
   
3. Select Save Matter.