You may occasionally receive a yellow bar stating A problem was detected with an add-in and it has been disabled while working in Outlook. This bar will be accompanied by a View Disabled Add-ins... button. This typically is due to Outlook disabling the Smokeball COM add-in, but you can resolve the issue by following the steps below:
Click on the View Disabled Add-ins... button.
If you close the warning, you can also go to File > Info > Slow and Disabled COM Add-ins which may be in a yellow box.
Once you're on viewing the Slow and Disabled COM add-in window, you may see the Smokeball add-in listed with the message "This add-in caused Outlook to crash. As a result, it was disabled." Navigate to Options, select Enable this add-in, then click Apply.
Your page may change and show different options. The default is Do not monitor this add-in for the next 30 days. Leave that option selected and then select Close. The Smokeball add-in should reload momentarily.
Verify the Smokeball COM Add-in is Working
Go to File -> Options.
In the options menu, navigate to Add-ins and verify that the SmokeballOutlookAddIn is active.
If for some reason the add-in is listed as inactive, navigate down to Manage: COM Add-ins and select Go... Checkmark the SmokeballOutlookAddin, click OK, exit the options menus, and then restart Outlook.
Disabled Add-ins
If the Smokeball add-in still does not load, there is an additional spot to check in the Add-ins menu. Next to Manage, change the drop down from COM Add-ins to Disabled Items, then click Go...
From there, select the Smokeball Outlook add-in, select Enable, exit Outlook settings, and restart Outlook.