Learn how to delete a matter in Smokeball that was created by accident.
Important Note
When a matter is marked as Deleted, it will not be permanently deleted in Smokeball, for audit log purposes.
Smokeball Grow/Prosper+
- Open the matter you wish to delete, then click on the File tab.
- Select Delete and confirm you wish to delete this matter.
View deleted matters
To generate a list of all matters that have been deleted:
- Navigate to the Matter List.
- On the top-right corner, select the Filter dropdown menu. Select the Status dropdown menu and tick Deleted.
Alternatives to deleting a matter
If you prefer not to have matters sitting in the Deleted matters view, consider reusing the matter by editing it or changing the matter type.
Cloud Companion App
If you have created a matter by mistake, you can delete it by navigating to Edit Matter and then selecting Delete Matter from the bottom-right corner.
To restore a deleted matter, select Matters from the left panel to open your matter list, then filter the list by the Deleted status.
Click on the matter (not the client name) and select Restore Matter from the right-hand side of the screen.
Restoring a matter will change the matter status to Open.
Smokeball Boost
If you have created a matter by mistake, you can delete it by navigating to Edit Matter and then selecting Delete Matter from the bottom-right corner.
To restore a deleted matter, select Matters from the left panel to open your matter list, then filter the list by the Deleted status.
Click on the matter (not the client name) and select Restore Matter from the right-hand side of the screen.
Restoring a matter will change the matter status to Open.