Learn how to delete a matter in Smokeball that was created by accident.
When a matter is marked as Deleted, it will not be permanently deleted in Smokeball, for audit log purposes.
Smokeball Desktop App
- Open the matter you wish to delete, then click on the File tab.
- SelectĀ Delete and confirm you wish to delete this matter.
View deleted matters
To generate a list of all matters that have been deleted:
- Navigate to theĀ Matter List.
- On the top-right corner, select theĀ Filter dropdown menu. Select theĀ Status dropdown menu and tickĀ Deleted.
Alternatives to deleting a matter
If you prefer not to have matters sitting in the Deleted matters view, consider reusing the matter by editing it or changing the matter type.
Smokeball Web App
If you have created a matter by mistake, you can delete it by navigating toĀ Edit MatterĀ and then selecting Delete MatterĀ from the bottom-right corner.
To restore a deleted matter, selectĀ MattersĀ from the left panel to open your matter list, then filter the list by the Deleted status.Ā
Click on the matter (not the client name) and selectĀ Restore Matter from the right-hand side of the screen.
Restoring a matter will change the matter status toĀ Open.