Should you be required to export your conversation history for auditing purposes or evidence in court, you can do so by following these steps:
Open the matter, then select the Messages tab.
Select the External tab on the top-right corner of the Messages tab, then select the conversation you wish to export.
Select the Three dots on the top-right corner of the conversation, then click Export Conversation To Matter.
- The full conversation history will be exported to a .csv file and saved to the matter document list.