Bubble is an integration application by Red Cactus/Access4 that can connect your telephony system to Smokeball.
Red Cactus is a connector between your phone system and various applications on your PC. Refer to the Red Cactus Marketplace pages below for compatible applications:
A note on support scope
Smokeball integrates with this third-party solution but does not develop or manage it. Our support team can assist with issues related to the integration not functioning correctly within Smokeball (e.g., it's not appearing or working as expected). Questions about the tool's functionality, features, or capabilities should be directed to Access4 (https://www.access4.com/).
What can you do with the Bubble by Red Cactus integration?
Once connected to Bubble by Red Cactus, incoming callers from your Smokeball contacts will show options to open their contact card and related matters in the Smokeball Web App.
You can also record call notes that sync to Smokeball as a time entry after you wrap up the call.Â
Notes will appear in the Description section of the time entry.