Learn how to connect Smokeball to Aatrox Communications via 3CX. Aatrox Communications can sync contacts and log calls for enhanced productivity.
Connecting Aatrox to Smokeball via 3CX
- Log in to your 3CX Admin Console.
- Select Settings from the left panel, then select Integrations.
- From the CRM section, select Add Template and select the Smokeball CRM XML Template provided by Aatrox Communications.
- Enter the following credentials provided by Aatrox Communications to their respective fields on the page:
- Domain
- Client ID
- Client Secret
- API Key
- Staff ID
- A Redirect URI (also called Callback URI) is required for authentication. Contact the Aatrox Developer Team to obtain your Redirect URI and enter it into your configuration.
- Select Save at the top of the page.
- Select Authorize.
- You will be redirected to the Smokeball login page. Enter your login details to complete the authorisation.
Testing the Integration
To check that the integration has successfully connected, select TEST next to the Save button on the CRM Integration page.
Then, enter a phone number that already exists in your Smokeball contacts. If the setup is correct, 3CX will display contact details pulled from Smokeball.