NSW - Institutional Abuse

This article will show you how to:

To create a new Institutional Abuse matter, follow the steps below. 

  1. Click New Matter from the Home Screen
  2. Select State: NSW
  3. Select Matter Category: Personal Injury
  4. Select Matter Type: Institutional Abuse
  5. Enter the Claimant and Respondent, including all relevant details
  6. Select 'Claim Details' to enter the relevant Institution, and details of the incident. You can also record the Letter of Demand date and Settlement Conference date here
  7. Enter the MedicoLegal/s and then select the Details layout for each MedicoLegal to add the medical assessment details:
  8. Enter the Doctor/s and then select the Doctor Details layout for each Doctor to add the Doctor Type and select whether they are the Nominated Treating Doctor or giving evidence
  9. If the matter is proceeding in the Courts, you will need to add the Court Details layout to your matter from Matter Settings (cogwheel in top right)
  10. To add Uncommon Contacts and Layouts to your matter, open the Matter Settings and select the appropriate contact from the Parties & Data available in your matter.
    For Institutional Abuse (NSW), the available parties include Support Person, Barrister, Referrer, Litigation Funder, Correctional Centre, Doctor, Hospital, ATO, Centrelink, Medicare, Accountant, Process Server, Previous Solicitor and Additional Contacts:

Change existing General matter to Institutional Abuse

Existing NSW General matters can be easily changed to Institutional Abuse as follows:

  1. Open your existing General matter (used for Institutional Abuse)
  2. Open Matter Type
  3. Select change...

  4. Select new Matter Type as Personal Injury > Institutional Abuse
  5. Select OK:
  6. Enter Reason For Change
  7. Select OK:
  8. Your matter will now appear as 'Institutional Abuse', with the party roles and layouts that are available in the Institutional Abuse matter
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