Default Matter tags can be used to group matters or to create email marketing campaign groups.
To create Default Tags:
- Access Smokeball Settings and select Matter Configuration.
- Select Add New.
- If you already have Matter Configuration set up for this matter type, double-click on the matter type displayed instead of selecting Add New.
The Matter Configuration window will open.
- Select the Tags tab.
- Confirm the Matter Type listed is the one you wish to add tags to. If not, select change... to select the correct one.
- If you selected change..., choose the correct Matter Type from the list.
- Select OK.
Next, start adding tags to the Matter Type.
- Enter the name of the tag.
- Select a tag colour to make it easily identifiable from other tags.
- Select Add Tag.
- Select Save.
When creating a new matter of this type, the Matter Tags will be available for selection. To apply tags:
- Open the matter file and select the plus icon next to the matter status.
- Click on the tags you wish to apply to the matter. You can apply one or more tags to a matter.