Smokeball System Requirements

Here are the recommended system requirements for optimal Smokeball performance. If your setup doesn't meet them, it may affect your experience. Consult an IT professional for further steps.

Prosper+  Boost Bill

Smokeball Prosper+

Smokeball native cloud app

The Smokeball native (desktop) app must be locally installed for Smokeball Grow and Prosper+ users.

Recommended System Requirements

Operating System
Windows 10 (64-bit) or Windows 11 (64-bit)
32-bit Windows is not supported.
CPU Processor
3.0 GHz Intel i5 processor or equivalent
Recommended RAM
16GB
Minimum RAM
8GB
Software
Microsoft Office 365 for Business
Network
Broadband Internet Connection
Resolution
1280 x 1024 pixel, full HD display
Antivirus

Microsoft Security Essentials
We recommend Microsoft Security Essentials, a reliable and free antivirus solution. Other antivirus products may affect the performance of Smokeball.

ARM Processors
Not supported

Microsoft Office Requirements

Smokeball should be installed on a system that contains a locally installed version of Microsoft Office (Word, Outlook and Excel).

Smokeball user machines should only be running one version, copy or license of Microsoft Office. Machines running multiple copies of Office are not supported.

Office Online
Not Supported
Browser-based Office 365
Not Supported
Office Home & Student
Not Supported
Microsoft Office 2013
Not Supported

Operating System Requirements

Mac OS
Not supported
Terminal Server
Not supported
Windows 7
Not supported
Windows 10S
Not supported

Smokeball Web App

Supported Browser
Google Chrome - all devices (e.g. PC, Mac, mobile apps)

Important Information

  • Third-party software, legacy software and/or software add-ins may interfere with Smokeball's performance.
  • We recommend Microsoft Security Essentials, a reliable and free antivirus solution. Other antivirus products may affect the performance of your computer/Smokeball.
  • Smokeball only supports desktop scanners that are locally connected.
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