It is best practice to enable Outlook notifications to ensure that your emails are properly assigned to matters. Follow these steps:
- Select File from the top-left corner of the Smokeball desktop app.
- Select Smokeball Settings.
- Navigate to the Outlook and Notifications tab.
- Select Prompt to rename emails when allocated to a matter if you want to receive a notification to rename any email assigned to matter. Select Prompt to select a matter when sending emails if you want to receive a notification to assign your outgoing emails to a matter.Â
Set up Daily Digest notification emails
You can also use this menu to receive summary emails every morning.Â
- In the Outlook and Notifications tab, tick Send me a daily summary email every morning.
- Select the blue Send now to receive a Daily Digest email now, to make sure it is sending to the correct email address.