Smokeball Grow and Prosper+ Releases July 2026

View all new features and refinements to Smokeball Grow and Prosper+ for this month.

31st July 2026

The following Smokeball Desktop App reports have been updated:

AML Report

• You can now filter the report by Matter Status.
• Street Address, Country and Settlement Date are now selectable options in the Included Columns filter.

Matter - Full List Report

• Client Address is now a selectable option in the Included Columns filter.

29th July 2026

Smokeball Intake has been updated with the following:

• A yellow indicator now appears next to form sections that contain unpublished changes.

  

• The blue Added, Edited and Removed tags indicating form changes now also apply to changes in section or group title.
• If a section has been removed, it will have a strike-through denoting this on the Sections left panel. 
• Hovering over the Publish button shows where changes have been made and the count of changes in each section, so you can review and jump to them before publishing.
• The Client Message editors (form and firm level) now support the full set of text formats available in the form builder, instead of only bold, italic, underline and links.
• Message Templates drop-down menus now include Custom/Preferred field names as selectable options, so you can insert client-specific field labels when configuring a template.
• The leave-without-publishing warning now also appears when you exit a form with unpublished changes using the X in the top right, not only the back button.

The Messages/Client Portal feature has been updated with the following:

• Fixed an unread message badge appearing on the Messages tab when there were no unread conversations in the list.
• Fixed Add to Calendar/Update Calendar on iPhone, where the calendar file downloaded as .ics.txt and wouldn't open in the Calendar app. Event files now download correctly as .ics.
• Fixed removed files still showing their original filename instead of "file removed" in both the desktop app and Client Portal.
• Fixed an intermittent display issue where a removed participant's name briefly reappeared in the conversation info pop-up before disappearing.
• Fixed an unresponsive send button when sending or sharing a very large file from the Messages tab.

27th July 2026

The New Outlook Add-in has been updated with the following:

Rename and save emails and attachments to specific folders 

Upon assigning an email to a matter, a separate window will open, allowing you to rename the email and its attachments and specify which folder they should save to. 

Click on the email/attachment name to rename it. Then tick the attachments you would like to save to the matter.

Use the folder drop-down menu to search for and select a folder to save your email or attachment. To create a new sub-folder, select the + icon next to any folder.

New Settings for New Outlook

There are two new settings you can configure for New Outlook. Navigate to Smokeball Settings > Outlook and Notifications on the Desktop App.

• Prompt to review emails before saving to a matter allows the Add-in to prompt you to rename any email upon assigning it to a matter, even when they don't have attachments. 
• Auto save emails and attachments to allows you to configure a specific folder location for the New Outlook Add-in to save emails and attachments to, saving time from manually having to choose the folder every time. 
  • Documents/” is pre-filled - add to it to set your location (for example, “Documents/Correspondence/Emails”)
  • Use “/” to create a nested pathway. If a folder in the path doesn’t exist, it will be created automatically when the email is saved.
  • Default folder location is restricted to 3 nested levels (e.g. Documents/Folder1/Folder2/Folder3). 
  • Auto-filed reply emails will always file into the default folder, not the current location of the parent email. If a user moves the parent email, the replies will still return to the specified default folder location.

Updated Matter Card View in the New Outlook toolbar

The matters that appear in the New Outlook side panel now include the following information:

• Icon to indicate if it’s a Lead or Matter
• Internal Reference/Matter Number
• Button to indicate if the email has been assigned to a matter or not
• Client Name/s:
  • Individuals to display as Last, First
  • Couples to display as Last, First & First
  • Combinations of these to display as Last, First | Last, First or Last, First & First | Last & First
• Matter type
• Matter description
• Opened date
• Initials for Person Responsible/Assisting (Note: additional Person Assisting is not supported yet)

Hover over the info or expand the add-in panel to view the full text.

23rd July 2026

The Smokeball Web App has been updated with the following:

You can now add Other Side Solicitors and Other Contacts to a matter. These contacts will also sync back to the matter in the Smokeball Desktop App. Note that Other Contacts appear under Additional Contacts in the Desktop App.

Other Side Solicitors can be added when creating a new matter:

Other Side Solicitors and Other Contacts can also be added when editing an existing matter:

Good to Know:

• Only roles that are enabled in the Desktop App Matter Details Settings will appear in the Role drop-down of contacts in the Web App.

  If you type in the Role field of a contact on the Web App, it will be recorded as an Additional Contact role and what you typed will be entered into the Edit Role & Legal Description field of the Desktop App.

• The Overview tab of the matter in the Web App will display Other Side Solicitors, but not Other Contacts. Other Contacts can only be viewed from the Edit Matter page in the Web App.

  

The following refinements are also now available in the Smokeball Web App:

• Billing reports now use each staff member's Initials Override if one has been set.
• Trust transactions now support PO Box addresses.
• Fixed an invoice rounding issue that occurred when a discount was applied.

22nd July 2026

The following lead type are now available for QLD:

• Traffic (Lead)

8th July 2026

Version 9.18 of the Smokeball Desktop App is now available to all users. If you are not receiving a prompt to update, log out and back in to the Desktop App.

Version 9.18 contains the following refinements:

Bulk assign emails to a matter in New Outlook

You can now assign and unassign multiple emails to and from a matter in New Outlook. To select emails in bulk, hold down the Shift key on your keyboard and click on the emails to assign. The Assign button under the matter card in the New Outlook panel will display the number of emails you have selected.

Improvements to preventing duplicate contacts

When creating a new Contact, Smokeball will now check if a similar contact already exists in the system and display a Possible Duplicate window if a match is found. From this window, you can validate the contact and proceed with creating the new contact if they are not a duplicate. 

On the Smokeball Desktop App

On the Smokeball Web App

Also on the Smokeball Web App, we have removed the field auto-complete that appears in Google Chrome when trying to enter contact details.

Improvements to Tasks

We have made the following changes to the Task List:

• You can now sort tasks by Categories and Assigned To.
• User selections in the Task Assignee filter now persist even after Smokeball is closed. This persists until you log out of Smokeball.

We have also cleaned up the Next Step matter widget by introducing a white background behind the Next Step, making it easier to see. You can also now hover over the Task Name to view the full task name.

2nd July 2026

The following update for New Outlook is now available:

• The Smokeball add-in is now available on the Outlook Mobile App for Android devices. Learn more about using the Smokeball add-in on the Outlook Mobile App.

You can now create Adjustment Notes in the Smokeball Web App to apply against invoices. Learn more about how Adjustment Notes work and when they can be used.

1st July 2026

Smokeball Intake has been updated with the following:

• You can now send form respondents to a web page of your choosing after they successfully submit an intake form, instead of only showing the thank-you message.

  

  You can set up a redirect to a specific page for all of your firm's Intake Forms, with the option to override this on a form-by-form basis. 

  Learn more about setting up Intake Form redirects.

• Russian and Polish have been added as available translation languages for Intake Forms.

The following matter types are now available for NSW:

• Building and Construction (NSW) > Security of Payment Act
• Estate Planning (NSW) > Succession Planning