Add a new Smokeball user

Available on Smokeball Bill, Boost, Grow and Prosper+

Learn how to add and edit staff and users in your Smokeball firm. 

To begin, select your plan:

Grow/Prosper+ Bill/Boost

Smokeball Grow/Prosper+

How to access staff and user settings 

  1. From the Smokeball home screen, select the gear icon on the top-right corner. 
  2. Select Staff & Users from the left panel. 

Add a new user 

  1. Select Add New under the Staff & Users section. 

  2. Enter your new staff member’s information. The minimum requirement is to enter their name and email address. 

  3. Select Enable Smokeball Access for this user. This will send an email to the staff member's email address.
  4. You can also set their default hourly rate and settings here from the Billing tab at the top of the window.
    • If your firm is using Smokeball Prosper+ or Smokeball Grow with the AutoTime add-on, you can enable AutoTime for this user by ticking Enable automatic creation of time entries.

  5. Select Save once done, then select Yes when asked to confirm adding the new user. 

Recommended information to enter for each staff user 

Smokeball will pick up the following information from the staff member’s details when populating fields in places such as precedents and letter signatures: 

  • Name: Enter the full legal name as this will populate the signing fields in documents 
  • Initials: This shows up in matters to show who has completed certain tasks 
  • Contact Details: This will populate in relevant precedents and containers 
  • Role: Enter the role that displays under the user’s name when signing 
  • Solicitor number: This will populate the practising certificate number fields 

Edit user details

To edit a user:

  1. Open Smokeball Settings from the top-right corner of Smokeball and select Staff & Users
  2. Double-click on the staff member's name to open their staff card and make changes.

Remove staff or user access from Smokeball

You can revoke access to staff and users who have left the firm by marking them as Former Staff on their details card.

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