Smokeball users can use the Credit Memo feature to issue credits to a client. These credits can be applied to a prior balance or a future invoice.  Credits also allow firms to pay for an expense and then pass that expense through to their clients. If the firm receives a partial or full reimbursement, the firm can give that amount back to the client in the form of a credit. 

How to Add a Credit Memo

Applying a Credit to an Invoice 

Credits, Bulk Finalize, and Pay 

Credit Memo Ledger 

Applying Credit to Outstanding Invoice

Credit Memos and Reports

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How to Add a Credit Memo

• Credit Memo's can be added in several spots throughout Smokeball. 
• From the Quick Add screen in Smokeball Billing: 

• From the Matter and Contact screen: 

• From the Transactions tab in a matter in Smokeball Billing: 

• From the Global Screen in Smokeball Billing: 

• When a user selects to add a credit, a pop-up will appear, allowing the user to input the credit's details. 

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Applying a credit to an invoice 

• To incorporate Credit Memos in to Finalize with Payments, settings are updated under the Accounts (1) > Finalize with Payments (2) section to include Credit.  Credit will be in the first position as default, but clients may reorder to their desire.

• On a draft invoice upon finalizing (1), you will be able to apply credit (2).  This will show on the invoice.

• Applied Credits will appear on the invoice in the totals section as well as the payment summary.

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Credits, Bulk Finalize, and Pay

• Credits can be incorporated in to your Bulk Finalize and Pay process: 

• Select the ‘At least $xx in Credit’ filter to only show matters with a draft invoice with a credit balance.

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Credit Memo Ledger

• A ledger has been added for Credit Memos. These ledgers will show all credits entered or applied ot their respective sections 

• When viewing invoice lists (1) on a matter, contact, or global level, a credit column (2) has been added to show credits applied to that invoice.

• Credits (1) applied will also appear on the right totals panel when viewing a finalized invoice.  Credit (2) that can be used to apply to the invoice will also show here.

• Available credits (1) will also show in the top right totals.  Clicking on the credit balance will take you to the Credit Memo Ledger.

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Applying Credit to Outstanding Invoices

• Credits can also be applied to an outstanding invoice be selecting Add Payment and choosing credit as the payment type.

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 Credit Memos and Reporting

• The Account Statements, Accounts Receivable, Invoice History, Ledger Export, and Matter Balances all include column(s) for credit.  In addition to these reports, a new report titled Credit History has been created to show all credits added and applied.