- Smokeball's File Management System gives users a real time understanding of file availability status whether importing a large number of files or accessing existing files within a matter.
- When files have been added to a matter, a success message will be displayed confirming that all files have been queued for import.
- At any time, users can check the status by selecting the "Uploads, Downloads, & Exports" link in a matter. Learn more about importing files into Smokeball.
- Once uploaded, all files will have icons displayed next to the file name as well as the option to visually see the size of the file.
- The below image includes folder names that explain what each icon means.
- The icons are meant to help users across a firm have a better understanding of the status of each file as well as make files available for local access when not connected to the internet.
- Hover your mouse over any icon at to get a further explanation of the file's status
- Right click and select download to have any file to be available locally.
- You can select multiple files to download at a time by holding the shift or control key while selecting files.
- See which files have been shared through Communicate and customize your headers by right clicking.
- Each file has additional history and details under "Matter File History."
- The status of Uploads, Downloads, & Exports can also be accessed from top right of Smokeball's Home Screen.
- Smokeball's File Management supports hot keys. Right click on any document to see some of the hot keys available.
- When files are moved, a success message also appears
- If adding a very large file, you will receive a message that says "Queuing files and folders."
- Note: Depending on your internet upload speed, you may see a delay for your files to be accessible by all users within a firm or slowness in your internet.
- If files are unable to upload into Smokeball or there is an error, you will see an error message in the Uploads, Downloads, & Exports section
- By selecting "click here to view," you can choose to retry individual files, retry all, or clearing the files from the upload queue.
- Cancel an upload at any time by selecting the "x" next to the files in the Uploads, Downloads, & Exports Screen.
- Any files unable to upload will be saved in a Conflicts folder within a matter for review
