File Management

Managing files in Smokeball is not only about having all your files stored in one place.

Smokeball's File Management System has robust features to improve productivity and collaboration.

Smokeball has features such as File Preview, Matter File History, Offline Access, and so much more.

Smokeball File Management Basics

  • Smokeball's File Management System gives users a real time understanding of file availability status whether importing a large number of files or accessing existing files within a matter.
    • When files have been added to a matter, a success message will be displayed confirming that all files have been queued for import.
    • At any time, users can check the status by selecting the "Uploads, Downloads, & Exports" link in a matter. Learn more about importing files into Smokeball.

  • Once uploaded, all files will have icons displayed next to the file name as well as the option to visually see the size of the file.
    • The below image includes folder names that explain what each icon means.
    • The icons are meant to help users across a firm have a better understanding of the status of each file as well as make files available for local access when not connected to the internet.
    • Hover your mouse over any icon at to get a further explanation of the file's status

  • Right click and select download to have any file to be available locally.
    • You can select multiple files to download at a time by holding the shift or control key while selecting files.

  • See which files have been shared through Communicate and customize your headers by right clicking.

  • The status of Uploads, Downloads, & Exports can also be accessed from top right of Smokeball's Home Screen.

  • Smokeball's File Management supports hot keys. Right click on any document to see some of the hot keys available.

  • When files are moved, a success message also appears

  • If adding a very large file, you will receive a message that says "Queuing files and folders."
    • Note: Depending on your internet upload speed, you may see a delay for your files to be accessible by all users within a firm or slowness in your internet.

  • If files are unable to upload into Smokeball or there is an error, you will see an error message in the Uploads, Downloads, & Exports section
    • By selecting "click here to view," you can choose to retry individual files, retry all, or clearing the files from the upload queue.

  • Cancel an upload at any time by selecting the "x" next to the files in the Uploads, Downloads, & Exports Screen.

  • Any files unable to upload will be saved in a Conflicts folder within a matter for review

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