Refugee or Humanitarian Visa

This article will show you how to: 

• Create a new matter
• Enter the Visa Details
• Change a General matter to a Refugee or Humanitarian Visa

Creating a new Refugee or Humanitarian Visa Matter

To create a new 'Refugee or Humanitarian Visa' matter, follow the steps below.

1. Select Immigration > Refugee or Humanitarian Visa > Next. 
   
2. Enter the Applicant's details. Ensure that you click on the Advanced view and enter the Additional Details, including General Details, Birth Details, Citizenship and Nationality Details and Passport Details.
3. Next, enter the Visa Details. 
   
4. Enter the details for all other relevant contact cards on your matter, including Sponsor and the Department of Home Affairs.

Change a General Matter to a Refugee or Humanitarian Visa Matter 

To change an existing General matter to a Refugee or Humanitarian Visa matter, Double-Click on 'Matter Type', enter the Reason For Change, select change, select Refugee or Humanitarian Visa , then press OK.