Set up FamilyPro

FamilyPro is a suite of features which enhances the financial analysis process of your family law cases. FamilyPro is a part of Smokeball which allows you to take advantage of its specialized intake, balance sheets, model offers, and court form generation to streamline your work. 

FamilyPro leverages information you collect from your client into several important features:

1. Balance Sheet Intake: A form you send to your client which securely collects information about assets and liabilities. It is best practice to send this form to your client after they retain your firm and when it is time to start the financial discovery process.
2. Interactive Balance Sheet: FamilyPro includes an auto-calculating, interactive balance sheet that you can use to model property division proposals and outcomes.
3. IL Financial Affidavit: For firms practicing in Illinois, FamilyPro offers a smart form of the mandatory-on use financial affidavit form. Send the smart form to your client so they can complete it on their own time and on a device of their choice. You can finalize the IL financial affidavit and easily generate the necessary PDFs. These financial court forms auto-populate with your client’s financial information, expediting the drafting of complex forms. These forms are statewide forms based on the case’s jurisdiction.

You can review these features in-depth in this related article. 

This integration will also create a FamilyPro folder in your matter’s documents section. Saved forms from FamilyPro will be saved here. 

Important Note: The end of this article provides a list of all the information in your matter that will sync from Smokeball to FamilyPro. 

Navigating FamilyPro

You can access the primary features of FamilyPro by selecting the Financials tab on your matter. Use the menu on the left side of your screen to navigate between FamilyPro's core features. You can also use the circular button to collapse the menu. Note: If your firm does not practice in Illinois, you will not have access to the IL Financial Affidavit in the collapsible menu. 

Use Pop Out if you wish to view FamilyPro in another window. Any activity you perform in the tab or pop-out window will be tracked by Activity as “Preparation of financials/financial information in FamilyPro.”

Invite your client

We recommend inviting your client to collaborate with you on their FamilyPro Matter. Common scenarios for inviting a client include:

1. Enabling the client to fill out the Balance Sheet Intake form at their own pace and on their own device.
2. Giving the client the ability to explore property distribution scenarios with a simplified balance sheet that is also accessible to your firm.
3. Providing the client with the convenience of completing the initial draft of the Illinois Financial Affidavit on their own device.

Select Invite my client to invite your client to FamilyPro. FamilyPro will automatically pull in your client’s name and email address from their Smokeball matter. This information will then appear in the Invite my client pop-up window. 

The invite will permit your client to use all primary FamilyPro features by default. However, you can restrict their access to individual features by selecting the Customize access checkbox and then ticking off which features you want the client to access.

Next, select Get Access link and a new pop-up window will appear with a shareable link. Select the Copy link & close button and then send it to your client through your preferred communication method, such as email or Communicate.

Your client will be asked to create a secure login and password with FamilyPro once they click on the link you send them. They will then be able to access the FamilyPro matter at any time.

Template email contents

We have drafted template language for your firm to use when inviting a client to collaborate on their matter in FamilyPro. Select Click here to access the template and copy the email text.

Retrieve or revoke client access

If you need to retrieve your client’s access link or revoke it entirely, select Invite my client in the lefthand menu and then select Get access link or Revoke access. If you click Revoke access, you then must select Ok on the confirmation pop-up window. 

Notifications

Notifications will be displayed in this section when:

1. The client creates an account and logs in.
2. The client submits the Balance Sheet Intake smart form
3. The Client submits the IL Financial Affidavit smart form.

FamilyPro will also send an email notification to the staff members handling the matter. You can also manage notification settings. 

You can control who in your firm receives email notifications by selecting the Manage notifications link in the menu and then using the checkboxes to indicate who receives the notifications. Any staff member who clicks on the Financials tab from the matter will appear as options in this list. By default, anyone who clicks on the Financials tab will receive email notifications. 

Information synced between the Smokeball matter and the FamilyPro feature

Selecting the FamilyPro tab will send numerous matter details to FamilyPro. This transfer is one-way from Smokeball to FamilyPro. Any changes you make in FamilyPro will not be made in Smokeball. 

Data transferred from the Smokeball matter to FamilyPro include:

• Firm info (name, phone number, address, etc.)
• Client info (ContactID, name, gender, phone number, email, DOB, address)
• Other Party info (ContactID, name, gender, phone number, email, DOB, address)
• Children (Name, gender, DOB)
• Matter info (MatterID, jurisdiction, type, internal reference, description, attorney responsible)
• Case details (case number, county, court mailing address, court branch)
• Marriage details (marriage date, separation date, divorce decree date)