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Support during the Holiday Season

Smokeball Support will be closed on Christmas Day, Boxing Day, and New Year’s Day.

Limited support will be available between 22 December 2025 and 2 January 2026 - response times may be delayed during this period.

Support Hours during the Holiday Season

Smokeball Support will be closed on December 24th and 25th in observance of the Christmas holiday. We will be closed on January 1st in observance of New Year’s Day. Please email support@smokeball.com with any questions. Thank you!

Set up 2FA on your Smokeball Account
The deadline to set up Two Factor Authentication (2FA) on your Smokeball account is May 31, 2026. Enable now to avoid login issues after this date, and to keep your data secure.

Learn how to set up 2FA.

Support during the Holiday Season

Smokeball Support will be available every day except the holidays, Christmas Day, Boxing Day, and New Year’s Day.

Response times may be slower than usual with limited team members between 22 December 2025 and 2 January 2026.

We will be enjoying the Festive season and trust you will be too!


Set up 2FA on your Smokeball Account

Two Factor Authentication (2FA) is required in order to log in to your Smokeball account. Learn how to set up 2FA.


Practice Area Centre

Matters, forms, precedents and guides for your jurisdiction and specialisation.

General information about Practice Areas and Settlement Financials
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